An Integrated DEMATEL and AHP Approach for Personnel Estimation

Key to success of an organization is selection of qualified human resource as the quality of software product totally depends on its development team. Earlier, eligible candidates were interviewed and most qualified were selected. It would be beneficial to have computing models which could take various candidate competencies into consideration and show the most qualified person with high degree of accuracy as an output. The selection process for the members of a team takes into consideration many criteria which might be conflicting among themselves. Hence, the requirement of a software model for prioritizing the various criteria and selection of human resource in an organization is important. This paper supports adequately the decision making process with the help of Decision Making Trial and Evaluation Laboratory (DEMATEL) and Analytic Hierarchical Process (AHP). The DEMATEL method is used to prioritize the importance of various criteria and AHP utilizes multi criteria decision making (MCDM) approach to support project decisions and rank the alternatives in a preferred order to select the best personnel from a number of alternatives.